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Error when updating license key:”The installer is unable to find a valid license for Quest Web Pa

Title

Error when updating license key:”The installer is unable to find a valid license for Quest Web Pa

Description

Error when updating license key:”The installer is unable to find a valid license for Quest Web Pa

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When updating the license key, the following error occur even the license key provided is a valid key:
The installer is unable to find a valid license for Quest Web Parts for SharePoint. Please install a valid license using the license manager. Please click the License Manager button to launch the License Manager.

Cause

<p>For Windows 2008, this is because the User Account Control (UAC) preventsupdatingthe license key.<br/>For Windows 2003, this error might happen ifregistry key was not properly removed. This is only valid for 64bit installation.</p>

Resolution

<p>RESOLUTION 1:<br/>For Windows 2008, please turn off UAC under the control panel. Or use Run As when installing Quest Web Parts for SharePoint.<br/><br/>RESOLUTION 2:<br/>For Windows 2003, please remove the CurrentVersion key under HKEY</p><meta_ReplaceNode /><meta_ReplaceNode /><meta_ReplaceNode /><meta_ReplaceNode /><link_ReplaceNode href="file:///C:DOCUME~1klee1LOCALS~1Tempmsohtmlclip101clip_filelist.xml" /><link_ReplaceNode href="file:///C:DOCUME~1klee1LOCALS~1Tempmsohtmlclip101clip_themedata.thmx" /><link_ReplaceNode href="file:///C:DOCUME~1klee1LOCALS~1Tempmsohtmlclip101clip_colorschememapping.xml" /><style></style><span>_LOCAL_MACHINESOFTWAREWow6432NodeQuest Software and HKEY_LOCAL_MACHINESOFTWAREQuest Software and re-run the installation again.<br/>Kindly refer to the attach Example.JPG for the registry key location.</span>

Defect ID

<p>For Windows 2008, this is because the User Account Control (UAC) preventsupdatingthe license key.<br/>For Windows 2003, this error might happen ifregistry key was not properly removed. This is only valid for 64bit installation.</p>

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